Privacy Statement (ZA)

This privacy statement was last updated on 10 November 2023 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. What if you don't provide us with your personal information?

If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.Google may not use the data for any other Google services.The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Youth With A Mission Bolivia
15 Edgar Court, Sycamore Grove, New Malden, Surrey KT3 3DQ
United Kingdom
Phone number: 07775789855

12. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form


We have appointed a contact person for the organisation’s policies and practices and to whom complaints or inquiries can be forwarded:
Suzanne Procter, 25 Greenhills Terrace, London, N1 3QD
15 Edgar Court, Sycamore Grove, New Malden, Surrey KT3 3DQ



Who we are

Our website is:

A non-profit in the England and Wales – Youth With A Mission, Bolivia, Charity No. 1123937

A non-profit in the USA Operation Restoration Bolivia, Inc., EIN No. 26-4651327

What personal data we collect and why we collect it

Name and email address for the purpose of newsletters, but we require positive consent.

Personal data is not just created by your interactions with our site. Personal data is also generated from technical processes such as contact forms, cookies, analytics, and third-party embeds such as Google Analytics and social media

By default WordPress does not collect any personal data about visitors. However some of our plugins may collect personal data such as on-line giving platforms used by our website.

Operation Restoration is grateful for your support and we are committed to keeping your data safe.  Our website and data management system are both securely hosted on encrypted cloud-based servers in the United Kingdom and the United States, primarily because we have UK trustees and US board members who volunteer their time to help keep everything up-to-date.  We have an official confidentiality and ethics policy, which all trustees and board members are required to sign and adhere to.   When you choose to support Operation Restoration financially, the various payment processing companies (e.g. Stripe, PayPal UK, and US etc.) that we use are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. The personal information you provide is only used to contact you with information related to your donation. For example, you will receive a payment confirmation email, thank you letters, end-of-year tax receipts (for U.S. donors), and you will be notified about any account issues.   On our website, when you click ‘Yes’ to allowing cookies (small snippets of text that tell us about your visit, but with no personal information – it is anonymous, aggregate data that tells us how people are using the site) this simply enables us to analyze our website using Google Analytics in our ongoing mission to improve it.  This information is based on your IP address; it does not contain any personal data.   Either on our website or in our emails, when you click to subscribe to our mailing list, you are simply giving us permission to send you electronic news, updates, prayer requests, and of course, requests for financial support.   When we ask for your mailing address, this is simply so we know where our supporters are from – we have friends and donors from literally all over the world.  This is especially helpful when we are organizing events, whether in-person or virtual.   We only collect the information that you give to us; we never use third-party sources of data, and we never have nor will we ever sell or trade the data we hold.   No matter where you reside, you have the right to ask us what personal information we have.  If you wish to change your privacy preferences, including the removal of your name and contact information from our mailing lists, please email us at and we will get in touch promptly.
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